Policyholders who incurred losses from Hurricane Sandy from Oct. 27, 2012, through Nov. 6, 2012, and want their claim reviewed may contact FEMA by September 15, 2015, by:
- Calling toll-free at 866-337-4262.
- Email by downloading an application online and submitting it to FEMA-sandyclaimsreview@fema.dhs.gov.
- Fax by downloading an application online and submitting it to 202-646-7970.
- For individuals who are deaf, hard of hearing or have a speech disability using 711 or VRS, please call 1-866-337-4262. For individuals using a TTY, please call 800-462-7585.
In addition, FEMA has an NFIP call center pilot program. Policyholders who may have questions about their flood policy can call:
- 1-800-621-3362, Monday through Friday from 8 a.m. to 6 p.m. (CST);
- or download a Request for Support form from www.fema.gov/national-flood-insurance-program and email to FEMA-NFIP-Support@fema.dhs.gov or fax to 540-504-2360.